Our Policies & How To Reserve
The global pandemic, COVID-19, has had a major impact and made changes and disruptions to all of our lives. Especially hard hit were small businesses and accommodators. Accommodation market sites have become too big and impersonal for us, and more automated and controlling. We have decided to only take direct bookings.
We provide in-person guest greeting at check-in to answer any queries and to ensure that you can access all amenities at A B&B on Bay, Acrylic Dreams where we prioritize your comfort and safetly. We respect the privacy of our guests and our goal is to make your stay the best possible.
Please read and agree to all terms. By booking and providing payment information you agree to all of the policies associated with your reservation.
Policies
How to Reserve
To assist you quickly please include the following with your request:
*reservation dates
*number of rooms required
*room preference(s)
By booking you agree to all of our policies associated with this reservation.
To reserve your suite(s) please email karen.zamaria@yahoo.com, use our reservation form, or phone 519-271-7874 with your contact information, desired dates and room choices.
Please refer to rates and understand our policies prior to making your reservation request.
Every effort will be made to respond to you within 24 hours.
Note: We have a two night minimum stay requirement. On rare occasions we may be offer a one night stay at a supplemental charge (see suites and rates) to fill in a space between two longer stay bookings.
To confirm your reservations we require a non refundable one night deposit per room reserved.
This is payable by online interac e- transfer via http://www.interac.ca/transfer, cheque or credit card.
Please note that credit card payments will incur the commission fee.
The balance is due 14 days prior to your arrival.
Reservations made within 14 days of arrival are considered final and fully charged upon booking. Full payment is due at the time of making your reservation.
The City of Stratford has approved the implementation of a Municipal Accommodation Tax, (MAT), to be applied to guestroom charges in every form of accommodation in Stratford in 2023. Despite our best efforts and that of local industry to advocate against its implementation it is porpsed to begin on July 1st, 2023, at the rate of 4%. The MAT is provincially legisalted and also subject to the Federal HST and as such we do not have the authorirty to remove it from your bill, but we are entitled to deduct "ancillary charges", before the MAT is charged.
All guestroom charges are subject to:
- Municipal Accommodation Tax (MAT) at 4% (beginning July 1, 2023)
- Ontario Harmonized Sales Tax (HST) at 13%
Transactions completed and fully paid prior to July 1, 2023 will not be subject to MAT in 2023.
Check in/Check out Times
Check in time is between 4:00 and 6:00 p.m. unless arranged otherwise
(We work to facilitate special check in requests when possible.)
Check out time is by 11 a.m. on your day of departure
Parking
Off street parking is available in our double driveway for 1 car per guest room. Our central location supports parking and walking to theatres, downtown restaurants, galleries and shops.
Sustainable and Naturally Friendly
A B&B on Bay, Acrylic Dreams strives to preserve the natural fertilizing of our many flower beds and we do not use chemicals on our lawns.
In continuing our commitment to save our natural resources and to support recycling, we would ask for your assistance. If during your visit with us, you have any towels that you would like replaces, just let us know. Plastic water bottles are not put into the rooms as we are trying to be more environmentally friendly. The tap water is safe to drink and we have a water filter on our fridge and if you wish a carafe for your room and/or refills please ask.
There are garbage, recycling and compost containers in each guest suite. Kindly use them and if any become full during your stay tell us and we will empty them.
No Smoking
Enjoy our smoke free environment. Smoking any substance is not permitted. We respect the romance of candles but understand the danger as well. We would ask you to please refrain from burning of candles or incense is not permitted in any of our guest room(s)/suite(s).
Breakfast
Breakfast is served each morning at 9. We ask that you let us know in advance of your arrival if you have any food restrictions or allergies. If you require an early departure or wish to sleep in,there is a keurig or kettle in your room to make coffee or tea and a bar fridge where we can leave some provisions for a continental breakfast if alerted in advance.
Damages
Guests will be responsible for the cost of repair or replacement of any breakages, missing items or damages to property and furnishings.
Lost Keys
Any keys not returned within 14 days of departure will incur a $50.00 charge to be levied.
Items Left Behind
We ask that you check your suite to make sure that you have not left any of your own possessions before you check out. We can hold things for you to pick up at a determined future date, within a year.
Pets
Puccini, a ginger cat from Mexico resides in our own private quarters. He does not allow other animals on the premises. Hence, we can not accommodate guests travelling with their pets.
Cancellation Policy (We hate to bring this up but just in case...)
We understand that plans unexpectedly change. Cancellations affect us greatly therefore we ask you to agree to the following cancellation policy at the time of booking.
Life changing events do occur. We suggest purchasing trip cancellation insurance from a reputable company so that in the event of disruption to your travel plans, your costs will be covered.
A B&B on Bay, Acrylic Dreams cannot accept responsibility of inclement weather, changes in travel plans, personal sickness or injury, family emergencies etc.
If you must cancel we ask that you let us know as far in advance as possible.
No refunds for any reason if the cancellation is made within 30 days of your arrival date.
All deposits are non refundable.
No refunds are provided for late arrivals, early departures or no-shows.
We provide in-person guest greeting at check-in to answer any queries and to ensure that you can access all amenities at A B&B on Bay, Acrylic Dreams where we prioritize your comfort and safetly. We respect the privacy of our guests and our goal is to make your stay the best possible.
Please read and agree to all terms. By booking and providing payment information you agree to all of the policies associated with your reservation.
Policies
How to Reserve
To assist you quickly please include the following with your request:
*reservation dates
*number of rooms required
*room preference(s)
By booking you agree to all of our policies associated with this reservation.
To reserve your suite(s) please email karen.zamaria@yahoo.com, use our reservation form, or phone 519-271-7874 with your contact information, desired dates and room choices.
Please refer to rates and understand our policies prior to making your reservation request.
Every effort will be made to respond to you within 24 hours.
Note: We have a two night minimum stay requirement. On rare occasions we may be offer a one night stay at a supplemental charge (see suites and rates) to fill in a space between two longer stay bookings.
To confirm your reservations we require a non refundable one night deposit per room reserved.
This is payable by online interac e- transfer via http://www.interac.ca/transfer, cheque or credit card.
Please note that credit card payments will incur the commission fee.
The balance is due 14 days prior to your arrival.
Reservations made within 14 days of arrival are considered final and fully charged upon booking. Full payment is due at the time of making your reservation.
The City of Stratford has approved the implementation of a Municipal Accommodation Tax, (MAT), to be applied to guestroom charges in every form of accommodation in Stratford in 2023. Despite our best efforts and that of local industry to advocate against its implementation it is porpsed to begin on July 1st, 2023, at the rate of 4%. The MAT is provincially legisalted and also subject to the Federal HST and as such we do not have the authorirty to remove it from your bill, but we are entitled to deduct "ancillary charges", before the MAT is charged.
All guestroom charges are subject to:
- Municipal Accommodation Tax (MAT) at 4% (beginning July 1, 2023)
- Ontario Harmonized Sales Tax (HST) at 13%
Transactions completed and fully paid prior to July 1, 2023 will not be subject to MAT in 2023.
Check in/Check out Times
Check in time is between 4:00 and 6:00 p.m. unless arranged otherwise
(We work to facilitate special check in requests when possible.)
Check out time is by 11 a.m. on your day of departure
Parking
Off street parking is available in our double driveway for 1 car per guest room. Our central location supports parking and walking to theatres, downtown restaurants, galleries and shops.
Sustainable and Naturally Friendly
A B&B on Bay, Acrylic Dreams strives to preserve the natural fertilizing of our many flower beds and we do not use chemicals on our lawns.
In continuing our commitment to save our natural resources and to support recycling, we would ask for your assistance. If during your visit with us, you have any towels that you would like replaces, just let us know. Plastic water bottles are not put into the rooms as we are trying to be more environmentally friendly. The tap water is safe to drink and we have a water filter on our fridge and if you wish a carafe for your room and/or refills please ask.
There are garbage, recycling and compost containers in each guest suite. Kindly use them and if any become full during your stay tell us and we will empty them.
No Smoking
Enjoy our smoke free environment. Smoking any substance is not permitted. We respect the romance of candles but understand the danger as well. We would ask you to please refrain from burning of candles or incense is not permitted in any of our guest room(s)/suite(s).
Breakfast
Breakfast is served each morning at 9. We ask that you let us know in advance of your arrival if you have any food restrictions or allergies. If you require an early departure or wish to sleep in,there is a keurig or kettle in your room to make coffee or tea and a bar fridge where we can leave some provisions for a continental breakfast if alerted in advance.
Damages
Guests will be responsible for the cost of repair or replacement of any breakages, missing items or damages to property and furnishings.
Lost Keys
Any keys not returned within 14 days of departure will incur a $50.00 charge to be levied.
Items Left Behind
We ask that you check your suite to make sure that you have not left any of your own possessions before you check out. We can hold things for you to pick up at a determined future date, within a year.
Pets
Puccini, a ginger cat from Mexico resides in our own private quarters. He does not allow other animals on the premises. Hence, we can not accommodate guests travelling with their pets.
Cancellation Policy (We hate to bring this up but just in case...)
We understand that plans unexpectedly change. Cancellations affect us greatly therefore we ask you to agree to the following cancellation policy at the time of booking.
Life changing events do occur. We suggest purchasing trip cancellation insurance from a reputable company so that in the event of disruption to your travel plans, your costs will be covered.
A B&B on Bay, Acrylic Dreams cannot accept responsibility of inclement weather, changes in travel plans, personal sickness or injury, family emergencies etc.
If you must cancel we ask that you let us know as far in advance as possible.
No refunds for any reason if the cancellation is made within 30 days of your arrival date.
All deposits are non refundable.
No refunds are provided for late arrivals, early departures or no-shows.
