The global pandemic, COVID-19, has had a major impact and made changes and disruptions to all of our lives. Especially hard hit were small businesses and accommodators. Accommodation market sites have become too big and impersonal for us, and more automated and controlling. We have decided to only take direct bookings.
For our protection it has been necessary to create and enforce our policies. Please read and agree to all terms before booking.
Policies
How to Reserve
To assist you quickly please include the following with you request:
*reservation dates
*number of rooms required
*room preference(s)
By booking you agree to all of our policies associated with this reservation.
To reserve your suite(s) please email karen.zamaria@yahoo.com, use our reservation form, or phone 519-271-7874 with your contact information, desired dates and room choices.
Please Refer to Rates and Policies Prior to Making a Request.
Every effort will be made to respond to you within 24 hours.
Note: We have a two night minimum stay policy.
To confirm your reservations we require a non refundable one night deposit per room reserved.
This is payable by online interac e- transfer via http://www.interac.ca/transfer, cheque or credit card.
Please note that credit card payments will incur the commission fee.
The balance is due 14 days prior to your arrival.
For all reservations made 14 days or less full payment is due at the time of booking.
All guestroom charges are subject to
- Municipal Accommodation Tax (MAT) at 4% (beginning July 1, 2023)
- Ontario Harmonized Sales Tax (HST) at 13%
Transactions completed and fully paid prior to July 1, 2023 will not be subject to MAT in 2023.
Check in/Check out Times
Check in time is between 3:00 and 5:00 p.m. unless arranged otherwise
Check out time is by 11 a.m. on your day of departure
Parking
Off street parking is available in our double driveway for 1 car per guest room. Our central location supports parking and walking to theatres, downtown restaurants, galleries and shops.
No Smoking
Smoking or burning of candles or incense is not permitted in any of our guest room(s)/suite(s) or common areas of the house.
Damages
Guests will be responsible for the cost of repair or replacement of any breakages, missing items or damages to property and furnishings.
Lost Keys
Any keys not returned within 14 days of departure will incur a $50.00 charge to be levied.
Pets
Puccini, a ginger cat from Mexico resides in our own private quarters. He does not allow other animals on the premises. Hence, we can not accommodate guests travelling with their pets.
Cancellation Policy (We hate to bring this up but just in case...)
We understand that plans unexpectedly change. Cancellations affect us greatly therefore we ask you to agree to the following cancellation policy at the time of booking.
Life changing events do occur. We suggest purchasing trip cancellation insurance from a reputable company so that in the event of disruption to your travel plans, your costs will be covered.
A B&B on Bay, Acrylic Dreams cannot accept responsibility of inclement weather, changes in travel plans, personal sickness or injury, family emergencies etc.
If you must cancel we ask that you let us know as far in advance as possible. No refunds for any reason if the cancellation is made within 30 days of your arrival date.
All deposits are non refundable. Final payments received and then cancelled prior to 30 days prior to arrival of the original reservation incur a $50.00 per room cancellation fee on top of the non refundable room desposit.
No refunds are provided for late arrivals, early departures or no-shows.
For our protection it has been necessary to create and enforce our policies. Please read and agree to all terms before booking.
Policies
How to Reserve
To assist you quickly please include the following with you request:
*reservation dates
*number of rooms required
*room preference(s)
By booking you agree to all of our policies associated with this reservation.
To reserve your suite(s) please email karen.zamaria@yahoo.com, use our reservation form, or phone 519-271-7874 with your contact information, desired dates and room choices.
Please Refer to Rates and Policies Prior to Making a Request.
Every effort will be made to respond to you within 24 hours.
Note: We have a two night minimum stay policy.
To confirm your reservations we require a non refundable one night deposit per room reserved.
This is payable by online interac e- transfer via http://www.interac.ca/transfer, cheque or credit card.
Please note that credit card payments will incur the commission fee.
The balance is due 14 days prior to your arrival.
For all reservations made 14 days or less full payment is due at the time of booking.
All guestroom charges are subject to
- Municipal Accommodation Tax (MAT) at 4% (beginning July 1, 2023)
- Ontario Harmonized Sales Tax (HST) at 13%
Transactions completed and fully paid prior to July 1, 2023 will not be subject to MAT in 2023.
Check in/Check out Times
Check in time is between 3:00 and 5:00 p.m. unless arranged otherwise
Check out time is by 11 a.m. on your day of departure
Parking
Off street parking is available in our double driveway for 1 car per guest room. Our central location supports parking and walking to theatres, downtown restaurants, galleries and shops.
No Smoking
Smoking or burning of candles or incense is not permitted in any of our guest room(s)/suite(s) or common areas of the house.
Damages
Guests will be responsible for the cost of repair or replacement of any breakages, missing items or damages to property and furnishings.
Lost Keys
Any keys not returned within 14 days of departure will incur a $50.00 charge to be levied.
Pets
Puccini, a ginger cat from Mexico resides in our own private quarters. He does not allow other animals on the premises. Hence, we can not accommodate guests travelling with their pets.
Cancellation Policy (We hate to bring this up but just in case...)
We understand that plans unexpectedly change. Cancellations affect us greatly therefore we ask you to agree to the following cancellation policy at the time of booking.
Life changing events do occur. We suggest purchasing trip cancellation insurance from a reputable company so that in the event of disruption to your travel plans, your costs will be covered.
A B&B on Bay, Acrylic Dreams cannot accept responsibility of inclement weather, changes in travel plans, personal sickness or injury, family emergencies etc.
If you must cancel we ask that you let us know as far in advance as possible. No refunds for any reason if the cancellation is made within 30 days of your arrival date.
All deposits are non refundable. Final payments received and then cancelled prior to 30 days prior to arrival of the original reservation incur a $50.00 per room cancellation fee on top of the non refundable room desposit.
No refunds are provided for late arrivals, early departures or no-shows.
